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ISEB Foundation Certificate in Business Analysis Sample Questions:

1. An analyst is defining the requirements for an online booking system and wishes to show the business managers the look and feel of the system in order to elicit usability requirements. What investigation technique should the analyst use?

A) Ethnographic study
B) Interviewing.
C) Prototyping.
D) Workshops.

2. In which of the following categories would return on investment be considered when assessing the feasibility of a project?

A) Financial feasibility.
B) Business feasibility.
C) Technical feasibility.
D) Operational feasibility.

3. An analyst investigating a sales system wishes to ask questions about how a customer order form is completed in the current system. What investigation technique is the analyst using?

A) Activity sampling.
B) Protocol analysis.
C) Structured observation.
D) Document analysis

4. Which of the following describes the objectives in a MOST analysis?

A) The statements declaring what the business is in and what it intends to achieve.
B) The detailed means by which an agreed business strategy will be implemented.
C) The approach the organisation intends to take to achieve its declared mission.
D) The goals against which the organisation's achievements can be measured.

5. The term 'happy day' is often used in the context of which of the following investigation techniques?

A) Document analysis.
B) Activity Sampling.
C) Protocol analysis.
D) Scenarios.

Solutions: