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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. At a kickoff meeting for a new project, a consultant starts gathering information to be used in the project implementation plan. They ask the participants to define what project success will look like. Which strategy is the consultant using?

A) Design Direction
B) Challenge Framing
C) Discovery

2. Cloud Kicks wants to implement a methodology to determine which current leads have the most in common with leads that have successfully been converted in the past.
How should the consultant meet this requirement?

A) Use Lead Conversion Reporting.
B) Use Einstein Lead Scoring.
C) Create Cadence Steps.

3. Cloud Kicks wants to improve its return on investment (ROI) by creating intelligent processes built on trusted, targeted data. What is a justification for using AppExchange data services?

A) To use Salesforce Surveys to update customers' data
B) To create customer segments with personas and scoring
C) To activate customizable sales forecasting and lead scoring

4. Cloud Kicks wants its sales operations team to place orders United States customers in Sales Cloud. The sales ops team needs calculate sales tax on the orders. Sales tax is a complex calculation based on tax law that may change at any time. What should the consultant recommend to meet the requirement?

A) formula field on the Order object
B) An app from AppExchange
C) screen flow for orders

5. A consultant is migrating Cloud Kicks' legacy CRM data into Salesforce and needs to load hundreds of thousands of Account and Contact records efficiently, including error handling. What tool should the consultant recommend?

A) Data Import Wizard
B) Manual CSV upload through Setup
C) Data Loader

Solutions: