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Avaya Small and Medium Enterprise (SME) Communications Solutions : 3000-3 test torrent
- Exam Code: 3000-3
- Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
- Updated: Sep 30, 2026
- Q & A: 59 Questions and Answers
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Avaya 3000-3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance & Troubleshooting | 10% | - Common issue resolution - Fault diagnosis and monitoring - Performance verification |
| Topic 2: IP Office Hardware & Components | 15% | - Power options and hardware compatibility - Interface cards and endpoint support - Control units and expansion modules |
| Topic 3: Infrastructure Data Gathering | 15% | - Customer productivity and business requirements - Data network assessment and integration needs - Existing PBX, dial plan, and telecom infrastructure |
| Topic 4: Telephony & Messaging Applications | 15% | - VoiceMail Pro and auto attendant - One-X Portal and user applications - Meet-me conferencing and CCR reporting |
| Topic 5: Solution Design & Architecture | 20% | - Small Community Network (SCN) design - Site topology, scalability, and capacity planning - IP Office platform selection and sizing |
| Topic 6: Implementation & Configuration | 25% | - Licensing and feature activation - System setup, user and extension configuration - Call routing, ARS, trunk configuration |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Question #1
A customer uses a call accounting system and account codes in the IP Office to keep track of billable spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.
- A. Enable Forced Account Code on the Incoming Call Rout created for the client CLI.
- B. Add the Client CLI information to the Incoming Call Route.
- C. Add the ClI information to the Account Code.
- D. Enable CLI tracking
Correct Answer: C 🗳️
Question #2
Which method can be used to verify if the IP telephone .bin files have been upgraded.
- A. Verify from the extension from in the Manager application.
- B. Verify the file names from the telephone menu.
- C. Verify from Call Status.
- D. Verify that the .bin file is in the Manager folder.
Correct Answer: B 🗳️
Question #3
Click the Exhibit button.
A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones. Based on the System Monitor traces shown in the exhibit, what is the problem?
- A. You need to buy additional licenses
- B. Embedded Voicemail is not running properly.
- C. All cards may not be seated correctly.
- D. 20 packets missed means too many packets lost; IP Office stops the call proceeding.
Correct Answer: C 🗳️
Question #4
A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)
- A. Secondary VoiceMail Pr Server installed on the network
- B. Backup Server IP Address configured on IP Office
- C. License for the secondary VoiceMail Pro Server
- D. Primary Server IP Address configured on the secondary server
Correct Answer: A,B 🗳️
Question #5
Which two are used for collecting data when using the System Status Application to troubleshoot an issue? (Choose two.)
- A. Resource View
- B. Selective View
- C. Continuous log
- D. Development Tracing
- E. Snapshot
Correct Answer: C,E 🗳️
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